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FAQ

What is a RedeemYourAward PIN?

A RedeemYourAward Pin (RYA PIN) is an award redeemable at www.redeemyouraward.com. It is use to gain access to the site and select from presented awards.

How do I redeem my RYA PIN?

Enter your RYA PIN where indicated on Step 1 of the landing page and follow the on screen instructions.

How long will it take to receive my award?

It will take approximately 4 – 6 weeks.

How will I get my award be shipped?

It will be delivered via USPS 1st class mail.

Do I have to pay for shipping when I redeem a RYA PIN?

There is no shipping charge when redeeming a RYA PIN.

Can I use my RYA PIN in a merchant's store or on its website?

No. A RYA PIN must be redeemed on the www.redeemyouraward.com website. You will then be able to select an award offered on the website.

Can I return my selected award?

Please be sure to make your selections carefully as all transactions are final.

What do I do if I lost my RYA PIN?

RYA PINs cannot be replaced so please keep them in a safe place until redeemed on this site.

What if my award does not arrive in 4 – 6 weeks?

Please fill out the inquiry form on the Contact Us page and a customer service representative will assist you within 2 business days.